Conflict Resolution

Best Practice

May 8, 2017

Managing Workplace Violence – Getting to the Root of the Problem

Security management specialist Des Green, looks at one of the key principles for managing workplace violence risks – identifying the real root cause of the problem. ‘All too often...

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Ambulance

Aug 19, 2013

Verbal Attack - Three South East Coast Ambulance Staff Verbally Abused Every...

The Argus has obtained figures on the number of assaults on members of the South East Coast Ambulance Service and reveals that scores of paramedics have been left with cuts, bruises and strains...

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LA1 -trafficwarden

Jan 23, 2013

Traffic Wardens Suffer Continual Verbal Abuse

The Hampshire Chronicle reports that traffic wardens are “terrified” following continued abuse from members of the public. In an effort to tackle the problem the local PC has been in...

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Comment

Sep 19, 2012

Calming and Defusing Neighbourly Disputes Ten Useful Tips

One of the challenging issues for housing staff is mediating disputes between neighbours and responding to reports of anti-social behaviour. The summer holidays are over and neighbours are...

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Bridge The Gasp

Sep 12, 2012

Behaviour Response Plans - Practice Makes Perfect

We are all familiar with the phrase – practice makes perfect, but in reality, how often do we practice drills and procedures and how confident do we feel about using skills that are only...

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Open Palms - 2

Sep 10, 2012

Conflict Management Training, A SAFER Approach

As a leader in conflict management training, Maybo has extensive experience of working with organisations and staff in a number of industry sectors. Whether you want to find solutions to manage...

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Dcc

Aug 29, 2012

A training solution for any situation

The versatility of Maybo’s training has been put to the test by Durham County Council who use the conflict management programmes across several departments. From neighbourhood wardens and...

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Comment

Aug 13, 2012

Conflict management training for 'have a go heroes'?

A recent article in The Guardian refers to a report by The Royal Society of Arts (RSA) proposing the police offer "have-a-go hero" training for the public on how to confront antisocial behaviour...

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Comment

Jul 10, 2012

Implementing Maybo Training - Our guest interview

Security Operational Manager for Brighton and Sussex University Hospitals NHS Trust, Simon Whitehorn, takes time out of his busy schedule to speak to us about his personal experience of using...

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Crossing

Jun 13, 2012

Bespoke training for school bus service staff

Bus drivers and attendants operating the London Borough of Lewisham’s community bus services have received ‘fit for purpose’ training to help them effectively manage challenging...

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Bus-driver

May 15, 2012

Lone working - A SAFER approach

There are risks associated with working alone for many people in public facing roles, especially when home visiting is needed. There can be particular concerns about vulnerability to crime when out...

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Best Practice

May 3, 2012

Workplace violence - Learning from incidents

“The important thing is that we learn the lessons from what has happened”, a common phrase following an incident, but how often do we really learn lessons and fully implement that...

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Open Palms - 2

Mar 2, 2012

Effective conflict management - Is confidence the key?

Confidence plays a big part in how people handle conflict and how quickly they act to step in and try and resolve a situation, rather than allowing it to continue and possibly escalate. Delegates...

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Home Visitor

Dec 23, 2011

Local Authorities and Housing

Maybo's conflict management, personal safety and lone worker training provides an effective solution to conflict at work, giving you peace of mind that your staff have been given the skills and...

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