Latest Blog Posts

The latest workplace violence and conflict management blog posts from Maybo.

 

 

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Door-sups

May 22, 2012

SIA mandatory PI 'top up' training - the likely impact

Now that the decision to introduce PI training for all door supervisors has been made, Bill Fox looks at some of the practical implications of implementing the training and answers some of the...

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SH

May 19, 2012

Conference update from Maybo's lead care specialist

Maybo's training specialist, mental health nurse Steve Hunt, has been out and about learning from the experts at two high profile care events. He attended the Positive Behaviour Intervention...

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Shopping-street

May 15, 2012

Summary of the new BRC guidelines for retailers

The BRC has published new guidelines for retailers 'Tackling Violence Against Staff: Best Practice Guidelines for Retailers'. Below is a summary of the contents of the guidelines. The new...

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Bus-driver

May 15, 2012

Lone working - A SAFER approach

There are risks associated with working alone for many people in public facing roles, especially when home visiting is needed. There can be particular concerns about vulnerability to crime when out...

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Best Practice

May 3, 2012

Workplace violence - Learning from incidents

“The important thing is that we learn the lessons from what has happened”, a common phrase following an incident, but how often do we really learn lessons and fully implement that...

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Scales Of Justice

Apr 16, 2012

The use of 'Reasonable' force......

It seems that most weeks we are seeing stories covered in the media reporting on issues around the use, or misuse, of force for all manner of reasons. Only last week the Government revised its...

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Photo-of-bill-fox-maybo-ltd

Apr 13, 2012

Mandatory PI training for door supervisors - collateral damage?

Maybo Chairman, Bill Fox, explores how security guarding companies may be affected by mandatory training top up training for door supervisors. Article written for  "Many security guarding...

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Care Home

Apr 11, 2012

What to do when relatives become angry and aggressive

As government departments look to trim excess from budgets, many support professionals whether in direct care, social work or care management fields are being challenged to ‘do more, with...

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Best Practice

Mar 19, 2012

Conflict Management Training - 3 Steps to Achieve Best Practice

With budgets under pressure, money spent on training must add value and bring results. We’ve used our extensive experience of providing our clients with training courses that really work, and...

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Scales Of Justice

Mar 9, 2012

Restrictive physical interventions - learning from tragedy

Maybo estimates that around twenty individuals have died following use of force by security personnel in the UK in the past twelve years. The vast majority of incidents have involved door...

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Mar 5, 2012

Lone worker safety devices

Lone worker devices play a vital role in the overall violence risk strategy for an organisation whose workers regularly work alone either in large rambling work sites, such as hospitals, or out in...

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Open Palms - 2

Mar 2, 2012

Effective conflict management - Is confidence the key?

Confidence plays a big part in how people handle conflict and how quickly they act to step in and try and resolve a situation, rather than allowing it to continue and possibly escalate. Delegates...

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Mar 1, 2012

Lone workers and risk management

There is no specific law in relation to lone workers but the relevant health and safety legislation includes The Health and Safety at Work etc. Act 1974, and The Management of Health and Safety at...

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