Bus driver assaults assaults go down by a half following Maybo training
Assaults on drivers have halved since introducing regular conflict management training as part of CPC driver training


Security staff at Sheffield University improve conflict management skills
Communication skills were improved to de-escalate and peacefully escort away when necessary


Fewer complaints against staff after successful training
Student Union staff (Royal Holloway), mainly students, now receive fewer complaints and there are fewer incidents


NSL enforcement officers have 30% reduced staff turnover
NSL (formerly NCP) had reduced incidents, improved performance and less staff turnover after introducing the Maybo conflict management programme for all its civil enforcement officers.


Retention up and sickness levels down for trained PAs
Richard Hein, who has implemented a co-ordinated conflict management strategy at Croydon, Poole and Winchester has seen, at each council, the improvements that can be made in staff safety and retention.


Maybo licensed programme gives security firm safer methods
Rock Steady takes on Maybo's awarding body accredited tutor training to grow business and profile


Maybo training makes working in Westminster safer
Staff given the basic skills to assess and evaluate a situation, see the early warning signs and take appropriate action.


Local authority finds safer ways for parking staff
Weymouth and Portland Borough Council parking staff - training and workplace practices changes


Housing staff reap benefits of training
Housing staff gain learning and confidence from conflict management training


SWT demonstrates best practice policy
SWT has an extremely comprehensive staff safety strategy that has been widely featured as a case study of best practice.


Street wardens selected for conflict management skills
Recruitment of street wardens through assessment centre for Hastings Borough Council


Brighton Buses introduce response teams
Staff and response team training