Creating Safer Environments for Service Users and Staff

“We receive a truly outstanding and professional level of service from Maybo. Using their training approach has made a difference to the care of our patients”


Understanding and preventing behaviours that challenge

Maybo helps care professionals to meet duty of care and regulatory requirements in a way that promotes positive values and behaviours. Our models and learning methods are consistent with the principles of positive behaviour support, focusing on primary and secondary strategies for preventing and defusing conflict and behaviours that challenge. 

Clients and ‘in house’ trainers benefit from our extensive online resource centre containing a wealth of tools, guidance and learning. These resources and our ‘Champions’ coaching model help local services to reduce risks and restrictive practices and develop bespoke plans for individuals in their care.

Responding professionally 

Sometimes staff need to respond to risk situations and we provide knowledge, understanding, skills and practical strategies to do so in a professional manner. 

In some settings physical interventions need to be taught to ensure everyone stays safe in a crisis. Maybo has developed low arousal physical intervention skills that are appropriate for use in care settings as a last resort. Our approach helps reduce risks to everyone concerned and focuses on alternatives to force and choosing the least restrictive option when needed. We guide organisations and their staff on how to reduce restrictive practices i.e. not just how to hold more safely. 

By building staff confidence and competence in how to prevent and safely manage challenging situations, quality of care and life can be improved and risks to staff and service users minimised.

Click here for Maybo’s four principles of effective training: 

Our specialist care team, led by a registered mental health nurse, is on hand to help you to develop violence reduction strategies that will deliver consistent core messages, with the flexibility to adapt to specific situations and environments.  

Flexible learning 

Our range of learning solutions allows you to respond to the needs of your staff and service users within organisational constraints, such as budget, staffing levels and operational policies and procedures. Our eLearning, trainer training, coaching and problem solving models, supported with high quality resources, will enable your staff to more safely manage behaviours that challenge and reduce or eliminate restraint wherever possible.  

Click here to learn more about our approach and our market leading training solutions.