Physical Intervention Training

Manage the risk of physical assault

Physical intervention skills may be needed in some workplaces to manage challenging behaviour safely. Depending on the risks faced in the job this can involve anything from avoidance and disengagement skills through to rescue, escorting and holding skills.

Maybo has a unique physical skills programme that is simple and effective yet lower in risk for the staff using them and the individuals to whom they are applied. The non-aggressive skills help to calm a situation, as they do not use pain to seek compliance. They are taught in a way that enables staff to identify the least aversive options to achieve the objective. Based on simple yet powerful principles men and women confidently apply these skills in a range of environments to protect themselves, their colleagues and service users/customers.

Importantly Maybo's conflict management PI training also examines medical implications and legal advice on the use of force. PI training at every level reinforces the need to utilise non-physical strategies as far as practicable, with physical intervention being a last resort.

Staff will be given the skills to suit their situation and location. To do this Maybo carries out a training needs analysis before designing the programme. The programme will be based on the level of risk, employee and service user considerations and typical problems experienced. It will generally be split as follows.

• Disengagement:  This training examines how staff can reduce the risks of assault through non physical measures and avoid assault through their positioning and approach. They then learn how to disengage from the most common types of assault they can face in their role. This can extend to coming to the aid of another person and non restrictive guiding skills.
• Holding: Where the job role may legitimately involve physically escorting or holding an individual, holds are taught that help to protect staff and avoid pain or discomfort for the individual. Such techniques may be required in a variety of frontline roles.
• Specialist: For those working in security we have safe non-confrontational searching advice and training. For roles where a service user can become particularly aggressive and additional support is needed Maybo will provide training on the correct and safe use of handcuffs or an emergency restraint belt (ERB).

All skills have undergone expert medical review.

The physical intervention courses are tailored to the environment and the common scenarios

Work - customer facing in sports centres, libraries, offices, shops, bars,
parks, housing estates, buses, trains, etc

Safer managing conflict

Care - for staff dealing with long term mental health
and learning disability patients in care homes

Safer conflict resolution

    Healthcare - for staff dealing with patients in trauma such
    as in ambulances, accident and emergency, and surgical wards

safer conflict resolution

  Children - teachers, assistants and youth workers in schools, colleges, universities,
  detention centres, special needs

managing behaviour

Healthcare assault avoidance

There is a specialist physical intervention course for healthcare workers in A&E and ambulance - SAFERhealthcare

For further details and advice email Maybo