Maybo: Managing ConflictThe SAFER Approach  
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Conflict management

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  • Physical intervention care

    Reducing incidents in care homes

     

    Maybo Safer care
    Care - for staff dealing with long term mental health 
    and learning disability patients (from children to the elderly) in care homes
     

    Safer conflict resolutionAll Maybo SAFERcare programmes are accredited by City & Guilds. In addition Maybo physical intervention programmes are BILD (British Institute of Learning Disabilities) accredited.

    Physical intervention skills may be needed in some care environments to manage challenging behaviour safely. Depending on the risks faced in the role this can involve anything from avoidance and disengagement skills for those in community environments; through to rescue, escorting and holding skills, which may be particularly relevant in mental health and learning disability, care and residential settings.

    Non-aggressive and easily re-called skills

    Maybo has a unique physical skills programme that is simple and effective yet lower in risk for the staff using them and the individuals to whom they are applied. The non-aggressive skills help to calm a situation, as they do not use pain to seek compliance. Based on simple yet powerful principles men and women confidently apply these skills in a range of environments to protect themselves, their colleagues and service users.


    Importantly PI training also examines medical implications and legal advice on the use of force. PI training at every level reinforces the need to utilise non-physical strategies as far as practicable, with physical intervention being a last resort.


    Train to the level appropriate for the risk


    The programme will be based on the level of risk; employee and service user considerations and typical problems experienced.

    • Disengagement Staff learn how to reduce the risks of assault through their positioning and approach. They then learn how to disengage from the most common types of assault they might face. This can extend to coming to the aid of a colleague and non-restrictive guiding skills.
    • Holding Holds are taught that help to protect staff and avoid pain or discomfort for the individual (particularly suitable for the elderly, children and individuals with learning disablities). Such techniques may be required in a variety of frontline health and social care roles.
    • Additional holding Where patients have to be held when horizontal, additional holds, using teams, may be required.
    • Specialist For roles in specialist services such as forensic mental health units where additional support is needed by using an emergency restraint belt (ERB), Maybo can provide training on their correct and safe use.

    All skills have undergone expert medical review.

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