Conflict Management Healthcare
 Healthcare - for staff dealing with patients in trauma such
as in ambulances, accident and emergency, and surgical wards
safer conflict resolution
A fresh approach to reducing assaults
This exciting new programme developed by our team of healthcare professionals not only meets regulatory Conflict Resolution Training (CRT) refresher requirements; it also makes a real difference in reducing risks of malicious and clinically related assaults.
The Maybo SAFERhealthcare Assault Avoidance and Disengagement programme is built on ten years of problem solving and risk reduction experience in all aspects of primary care, general acute hospitals, mental health and learning disabilities settings and ambulance services.
Meeting the real needs of staff and patients
CRT is essential in helping staff avoid and respond to potential conflict situations. But it does not address the physical assaults that are commonplace across a range of wards and services (not just A&E!). Some assaults are malicious but most result from the unpredictable actions of a ‘confused’ patient due to their medical condition, or reaction to a procedure or medication. Training needs to address these risks and conventional ‘breakaway’ training simply doesn’t!
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